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How to reset the password of my Ubigi account from my Android device connected in my Fiat Ducato van?

If you are using Ubigi in your Fiat Ducato van and want to reset the password on your Ubigi account, please follow the steps below :

– In your car, turn the ignition to the on position and go to the Wi-Fi Settings on your infotainment screen :


– Tap on the Hotspot function to see the name of your vehicle’s WI-FI signal and password :


– Then, take your Android smartphone and go to Settings, then Connections:


– Activate the WiFi option, then select the name of your vehicle’s WiFi signal, enter the password and click on “Connect” :

– You can now open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account.

IMPORTANT : If you get the following screen at this step, please follow the instructions below:

– Clic on the three dots at the top right-hand corner on the displayed screen, then on « Use this network as is ». It will now appear as connected to the WiFi signal :

– You can now open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account

– Once connected to your account, click on the « Menu » button represented by a square with 3 bars at the top right hand corner

– Then go to “Settings” and you will be able to modify the login, the email, the password and the language of your account :

– Once you’ve modified your password (and other info if you wish), click on « Update » to register the changes.

If you now connect to your Ubigi account while you are not directly connected to the Wi-Fi signal of your car (ex : from a Desktop), you will need to use your new password.

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