MY UBIGI ACCOUNT
Ubigi for Fiat: Answers to your questions while using Ubigi services
Car eligibility check
Which Fiat Professional Ducato van is eligible to Ubigi services?
Which Fiat 500 is eligible to Ubigi services?
Ubigi SIM card set-up
How do I connect my smartphone/tablet to the WiFi signal in my Fiat Professional Ducato van?
How are the Ubigi services embedded in my Fiat Professional Ducato?
How do I activate the WiFi services in my Fiat Professional Ducato?
How are the Ubigi services embedded in my Fiat New 500?
How do I activate the WiFi services in my Fiat New 500?
How do I connect my smartphone/tablet to the WiFi signal in my Fiat New 500?
Ubigi account and top-up
How to delete my Ubigi account ?
How to create my Ubigi account in my Fiat New 500?
Where can I check Ubigi data plans available with my Fiat New 500?
How to top-up a Ubigi account?
I forgot my password, how can I reset it?
What happens after I buy a new data plan?
What happens when my data plan expires? Can I continue to use my Ubigi connectivity?
My Ubigi data usage
How to enable Alexa Voice Service in my new Fiat 500?
How do I check my remaining data allowance?
My data plan has been used quickly, what could be the reasons why?
How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?
How to turn off the Wi-Fi hotspot in my Fiat New 500?
My internet connection works, but the speed is very slow. What can I do?
I am selling my Fiat 500 2020, what should I do with my Ubigi account?
I have purchased a Fiat 500 2020 as a second owner. How can I use the WiFi on-board services with Ubigi?
Resolving a connectivity issue
I do not get a network on the infotainment screen, what should I do?
I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?
Resolving a top-up issue
I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?
You haven’t found the answers to your questions in Assistance?