ASSISTANCE Ubigi for Fiat: Answers to your questions while using Ubigi services

TOP 5 questions

How are the Ubigi services embedded in my Fiat New 500?

How to enable Alexa Voice Service in my new Fiat 500?

I do not get a network on the infotainment screen, what should I do?

How to top-up a Ubigi account?

What are the prices of the Ubigi top-ups ?

Car eligibility check

Which Fiat 500 is eligible to Ubigi services?

Which Fiat Professional Ducato van is eligible to Ubigi services?

Ubigi SIM card set-up

How are the Ubigi services embedded in my Fiat New 500?

How are the Ubigi services embedded in my Fiat Professional Ducato?

How do I activate the WiFi services in my Fiat New 500?

How do I activate the WiFi services in my Fiat Professional Ducato?

How do I connect my smartphone/tablet to the WiFi signal in my Fiat New 500?

How do I connect my smartphone/tablet to the WiFi signal in my Fiat Professional Ducato van?

How to turn on the Uconnect Wi-Fi Hotspot in my Fiat New 500?

How to turn on the Uconnect Wi-Fi Hotspot in my Fiat Professional Ducato?

Ubigi account and top-up

What is a One-Off data plan and a Recurring data plan?

How to create my Ubigi account in my Fiat New 500?

How to create my Ubigi account in my Fiat Professional Ducato van?

How to delete my Ubigi account ?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Fiat New 500?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Fiat Ducato van?

How to reset the password of my Ubigi account from my Android device connected in my Fiat New 500?

How to reset the password of my Ubigi account from my Android device connected in my Fiat Ducato van?

How to top-up a Ubigi account?

What are the prices of the Ubigi top-ups ?

What happens after I buy a new data plan?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

Where can I check Ubigi data plans available with my Fiat New 500?

Where can I check Ubigi data plans available with my Fiat Professional Ducato van?

My Ubigi data usage

How to enable Alexa Voice Service in my new Fiat 500?

How to enable Alexa in my Fiat Professional Ducato?

My data plan has been used quickly, what could be the reasons why?

How do I check my remaining data allowance?

My internet connection works, but the speed is very slow. What can I do?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

How to turn off the Wi-Fi hotspot in my Fiat New 500?

How to turn off the Wi-Fi hotspot in my Fiat Professional Ducato van?

Vehicle resale

I am selling my Fiat 500 2020, what should I do with my Ubigi account?

I am selling my Fiat Professional Ducato van, what should I do with my Ubigi account?

I have purchased a Fiat 500 2020 as a second owner. How can I use the WiFi on-board services with Ubigi?

I have purchased a Fiat Professional Ducato van as a second owner. How can I use the WiFi on-board services with Ubigi?

Resolving a connectivity issue

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

I do not get a network on the infotainment screen, what should I do?

Resolving a top-up issue

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?